Privacy Policy

Introduction

Prairie Center Against Sexual Assault (“PCASA,” “we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of any information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prairiecasa.org (the “Site”). Please read this policy carefully. If you do not agree with its terms, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of updates by changing the “Last Updated” date above. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

Information We Collect

Information You Provide

We may collect personally identifiable information that you voluntarily provide when you:

• Submit a contact, volunteer, or program inquiry form;
• Sign up for our newsletter;
• Make a donation;
• Register for an event.

This information may include your name, email address, phone number, and any details you choose to include in your message. You are not required to provide this information, but doing so may be necessary to receive certain services.

Automatically Collected Information

When you visit the Site, our servers may automatically collect certain technical data, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used solely to improve the functionality and performance of the Site.

Donation and Financial Information

If you make a donation, financial information (such as credit card details) is processed directly by our payment processor (Stripe). PCASA does not store your financial information on our servers. Please review your payment processor's privacy policy for details on how your financial data is handled.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, form submissions, and requests;
• Process donations and send donation confirmations;
• Send newsletters and program updates (only if you have opted in);
• Register you for events and trainings;
• Improve the functionality and content of our website;
• Comply with legal obligations.

We will never use your information for commercial marketing purposes or sell your information to third parties.

Confidentiality of Sensitive Information

PCASA serves survivors of sexual assault and individuals in vulnerable situations. Any information shared through our hotline, crisis services, counseling inquiries, or program requests is treated as strictly confidential.

We do not disclose client or beneficiary information to any third party under any circumstances without explicit written consent from the individual, except where required by law (e.g., mandatory reporting obligations).

Our staff and volunteers are bound by confidentiality policies. All data, materials, and information related to clients and services is considered privileged and is not disclosed to third parties.

Disclosure of Your Information

Legal Requirements

We may disclose your information if required to do so by law, or if we believe in good faith that disclosure is necessary to protect the rights, safety, or property of PCASA, our users, or the public.

Third-Party Service Providers

We may share limited information with trusted third-party vendors who assist us in operating the Site (e.g., hosting providers, email platforms, payment processors). These vendors are required to keep your information confidential and may not use it for any purpose other than providing services to PCASA.

No Sale of Information

PCASA does not and will not sell, rent, trade, or otherwise share your personal information with third parties for commercial or marketing purposes.

Cookies and Tracking

The Site may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You may configure your browser to refuse cookies, though some features of the Site may not function properly as a result.

We may use analytics tools (such as Google Analytics) to understand how visitors use our Site. These tools collect anonymous usage data and do not identify individual users.

Third-Party Links

Our Site may contain links to external websites, including partner organizations and resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate information;
• Opt out of newsletter or marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly;
• Request deletion of your personal information, subject to any legal retention requirements.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Prairie Center Against Sexual Assault
3 W Old State Capitol Plaza, Springfield, IL 62701
Phone: 217-744-2560
24/7 Hotline: 217-753-8081
Website: prairiecasa.org